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Knowledge Base

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Cannot import key: "Key file is not a recognized format or is empty" (Robo-FTP 3.5 and earlier)

Tags: PGP Key, Robo-FTP, IDEA

Last Updated: 2021-03-11

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How do I rename a file on an FTP site using "raw" FTP commands?

Tags: Robo-FTP, Raw FTP Commands

Last Updated: 2021-11-15

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The Robo-FTP e-mail commands do not work with Exchange Server.

Tags: Robo-FTP, E-mail, SENDMAIL, GETMAIL

Last Updated: 2021-01-22

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Is Robo-FTP or Robo-FTP Server available for Apple Macintosh?

Tags: Robo-FTP, Apple Macintosh, Robo-FTP Server

Last Updated: 2021-03-15

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Can RSA Legacy keys be created in Robo-FTP?

Tags: Robo-FTP, GPG, IDEA, PGP

Last Updated: 2021-03-15

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Does the Robo-FTP COM/OLE interface work with VB.NET?

Tags: Robo-FTP, COM, OLE, COM/OLE, .NET

Last Updated: 2021-11-01

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I have a problem where occasionally the last file in a batch is still being written, and when it comes time to download it, it results in the reception of a partial file. Can I skip the last file in the batch or test its conditions to avoid this?

Tags: Download, Robo-FTP

Last Updated: 2020-12-24

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How is PGP implemented in Robo-FTP?

Tags: Robo-FTP, PGP, GPG

Last Updated: 2020-09-03

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How can I get a list of files with the archive bit set into Robo-FTP?

Tags: Robo-FTP, DOS commands

Last Updated: 2021-03-15

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Connecting Robo-FTP client to an SFTP server using key authentication.

Tags: Robo-FTP, SSH, Public Key Authentication

Last Updated: 2020-09-04

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I want to pass my FTPLOGON user name and password via command line arguments. How is this accomplished?

Tags: FTPLOGON, Robo-FTP, Command Line

Last Updated: 2021-03-15

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Script failure, when running Robo-FTP as a service, when it attempts to access a network share.

Tags: Robo-FTP, Services, Network Share

Last Updated: 2021-01-04

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I am getting a "socket error" when sending email via the SENDMAIL command.

Tags: E-mail, Robo-FTP, Firewall, Socket Error

Last Updated: 2021-03-15

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When attempting to launch a script file, Robo-FTP immediately returns "Unknown or invalid script command. [1099]" without actually executing any of the commands in the script.

Tags: Script Commands, Robo-FTP

Last Updated: 2020-08-28

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How do I pass variables into Robo-FTP from a shortcut or command line?

Tags: Robo-FTP, Command Line

Last Updated: 2021-11-18

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I used the Service Installer to create a Robo-FTP Service. The service was created successfully, and I can see Robo-FTP.exe in the task manager, but nothing is happening. It is not creating log files.

Tags: activation, Robo-FTP, Services, Service Installer, EVAL

Last Updated: 2021-01-04

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When I use a comma in some command arguments, I get an error message indicating that there are invalid arguments. Why?

Tags: Robo-FTP, Script Commands

Last Updated: 2021-03-15

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After upgrading to the recent version of Robo-FTP, I can no longer log into my site. This always worked in the older version.

Tags: Robo-FTP, FTPLOGON

Last Updated: 2020-12-14

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How do I control the messages that appear in my script log?

Tags: Robo-FTP, Log Files

Last Updated: 2021-03-15

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Does Robo-FTP support AES encryption for zip files?

Tags: Robo-FTP, ZIP, AES Encyption

Last Updated: 2020-09-03

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When I open the FTP Applet, the window is only partially visible or only the title bar appears, and I cannot restore it to the normal size. (Robo-FTP 3.9.x and earlier)

Tags: Robo-FTP, All-User Settings, FTP Applet, Configuration, Registry

Last Updated: 2021-03-17

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Evaluation version displays "Command inoperative -- program license not activated. [2000]"

Tags: Robo-FTP, Evaluation, Robo-FTP Server

Last Updated: 2021-11-26

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Can I use relative paths with ARCHIVEDIR and the /archive option for SENDFILE, or do I need an absolute path?

Tags: Robo-FTP

Last Updated: 2021-10-29

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My script does not work as a service, and/or does not create a log file.

Tags: Robo-FTP, Services, Network Share

Last Updated: 2020-12-21

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Is it possible to use SENDMAIL to send to multiple addresses?

Tags: SENDMAIL, E-mail, Robo-FTP

Last Updated: 2021-03-25

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I have a script that was executing for an extended period of time. Over night I received an error telling me that Robo-FTP was no longer licensed. What gives?

Tags: Evaluation, activation, Robo-FTP

Last Updated: 2021-03-18

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Can Robo-FTP execute a task found in windows Scheduled Tasks folder?

Tags: Robo-FTP

Last Updated: 2021-11-10

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The Robo-EDIT script file editor is not highlighting the script language syntax. What is wrong?

Tags: Robo-FTP, Robo-Edit

Last Updated: 2021-11-23

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I get a syntax error when using wildcard characters in arguments to the PGPENCRYPT or PGPDECRYPT commands. I need to handle multiple files. How do I handle this?

Tags: Wildcard, PGP, Robo-FTP

Last Updated: 2021-11-05

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I'm having problems connecting with the DIALNET command.

Tags: Dial-Up, Robo-FTP

Last Updated: 2021-03-29

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We are encrypting and sending a DOS text file via FTP to one of our vendors as a test. When they decrypted the PGP file, they called back stating that a blank line appeared after each valid line. Is there an option to suppress this?

Tags: PGP, Robo-FTP

Last Updated: 2021-03-18

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I am unable to see the files in the FTP site directory and I know there are several files there. GETSITEFILE also refuses to return any file names. I can see the files with the Windows command line FTP client when I type "dir .". What am I doing wrong?

Tags: Robo-FTP, Registry

Last Updated: 2020-09-11

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How are file permissions on a Linux/Unix FTP server changed using Robo-FTP?

Tags: Robo-FTP, Raw FTP Commands

Last Updated: 2021-11-16

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I need help with error code(s). Where can I go to get a list of error codes and definitions?

Tags: Robo-FTP

Last Updated: 2021-03-18

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When I download a file from the FTP Server, the time stamp on the local file is 2 hours earlier than the original timestamp on the file. Why?

Tags: Robo-FTP

Last Updated: 2021-11-01

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I want to duplicate my Robo-FTP PGP environment on a second PC. How is this done?

Tags: PGP Key, PGP, Robo-FTP

Last Updated: 2021-11-15

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When connecting through a firewall and over a VPN, the proxy parameters for FTPLOGON are added but do not work. What should I try?

Tags: FTPLOGON, Robo-FTP, Proxy Server, Firewall

Last Updated: 2021-10-29

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Is a variable or variables created in a function accessible outside the function?

Tags: Robo-FTP

Last Updated: 2021-03-29

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Robo-FTP lost activation for no apparent reason

Tags: activation, Robo-FTP, Installation

Last Updated: 2021-11-10

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I see the following error message: Decrypt - File decrypted. Can't check signature: public key not found. Was the message actually decrypted?

Tags: PGP Key, PGP, Robo-FTP

Last Updated: 2020-11-04

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Does the UNZIP command support extensions other than .zip?

Tags: ZIP, Robo-FTP

Last Updated: 2021-03-29

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Can I extend my 30-day evaluation period for Robo-FTP Client and Robo-FTP Server?

Tags: Evaluation, Robo-FTP, activation, extension, Robo-FTP Server

Last Updated: 2020-12-23

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Does Robo-FTP's script language support recursion?

Tags: Robo-FTP

Last Updated: 2021-03-19

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How do I get rid of the names of the script files in the QuickScript dropdown menu that will not be used?

Tags: Robo-FTP, Configuration

Last Updated: 2021-03-19

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The SENDFILE /ifnewer does not seem to be looking at the time stamp correctly.

Tags: Sending Files, Robo-FTP Server, Robo-FTP

Last Updated: 2021-03-29

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What is Robo-FTP's export status?

Tags: Robo-FTP, Download

Last Updated: 2021-03-18

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I'm seeing a dialog box asking for information for a Manual Logon. Why is this dialog box appearing?

Tags: FTPLOGON, Robo-FTP, Configuration

Last Updated: 2021-03-19

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What are the trace log and trace window used for?

Tags: Robo-FTP, Trace Log, Log Files

Last Updated: 2021-03-25

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Server Type: UNKNOWN_FORMAT

Tags: Robo-FTP, Server Types, Command Line

Last Updated: 2021-03-12

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I'd like to see an example of how to use the CRON command.

Tags: CRON, Robo-FTP, scheduling

Last Updated: 2021-11-26

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The wildcard characters in the RCVFILE command aren't working. What's wrong?

Tags: Wildcard, Robo-FTP, Receiving Files, Server Types

Last Updated: 2021-11-04

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How does the script writing service work?

Tags: Professional Services, Robo-FTP, Robo-FTP Server

Last Updated: 2021-03-30

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Can the CRON conditions be changed while Robo-FTP is running?

Tags: CRON, crontab.txt, scheduling, Robo-FTP

Last Updated: 2021-03-12

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Can variables be used in script command options?

Tags: Robo-FTP, Command Line

Last Updated: 2021-03-15

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My "crontab.txt" file is designed to run three scripts in sequence at 3:30PM. Unfortunately, when I run the script, I only see the first script run and the other ones are discarded. What is wrong?

Tags: crontab.txt, CRON, scheduling, Robo-FTP

Last Updated: 2021-03-18

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Robo-FTP returns: *Connection to FTP site failed. [1152] but Windows command line FTP client connects fine. Why?

Tags: passive mode, Robo-FTP

Last Updated: 2020-12-21

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File transfers with the /ifnsamesz option aren't working. Files are sent even if they are the same size.

Tags: Sending Files, Robo-FTP, Binary Transfers

Last Updated: 2021-03-25

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FTPGETFILE, GETFILE, GETNEXTFILE, and GETSITEFILE are only detecting every other file in the directory

Tags: Robo-FTP, FTPGETFILE, GETSITEFILE, GETFILE, GETNEXTFILE

Last Updated: 2021-01-18

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Are there any limitations for file size or number of files with the ZIP script command?

Tags: ZIP, Robo-FTP

Last Updated: 2021-11-15

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What is the Robo-FTP Dashboard?

Tags: Robo-FTP, Services, Service Installer, Dashboard

Last Updated: 2021-03-26

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What resources are available to get help with using Robo-FTP?

Tags: Robo-FTP, Professional Services, Support

Last Updated: 2021-03-29

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Does Robo-FTP have any limitations from the number of files in a directory?

Tags: Robo-FTP, FTP Applet

Last Updated: 2021-03-29

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Does Robo-FTP Support the PFX file type for certificates?

Tags: Robo-FTP, SSL, PFX

Last Updated: 2021-01-04

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I am only able to launch 28 simultaneous Robo-FTP services on Windows 2000

Tags: Robo-FTP, Service Installer, Dashboard, Services

Last Updated: 2020-12-14

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I'm starting Robo-FTP from a batch file, and sometimes Robo-FTP fails to start.

Tags: Robo-FTP, licensing

Last Updated: 2021-03-29

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I want to run Robo-FTP as a Windows Service but did not choose the "All User" settings upon initial installation of Robo-FTP. How can I convert over to use the "All User" settings? (Robo-FTP 3.4-3.6)

Tags: Robo-FTP, NT service, User settings, All-User Settings

Last Updated: 2020-09-04

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I am moving Robo-FTP from my desktop to my production unit. Is there a way to export configuration setting, i.e. managed sites, to the new unit?

Tags: Robo-FTP, license, new computer, new machine

Last Updated: 2020-09-11

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How do I export my settings to a new machine running Robo-FTP?

Tags: Export, settings, Robo-FTP, PGP, new computer, new machine

Last Updated: 2020-09-10

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Failure sending files larger than 2GB with SFTP. The same file transfers fine with plain FTP in Robo-FTP version 3.5.

Tags: Robo-FTP, SFTP, SENDFILE

Last Updated: 2020-12-14

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When I export my settings from an old machine and import them to a new machine running Robo-FTP, my saved sites are there but the passwords are not (Robo-FTP 3.6.x and earlier)

Tags: Robo-FTP, settings, new computer, new machine

Last Updated: 2021-11-15

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Cannot load another instance of Robo-FTP

Tags: Robo-FTP

Last Updated: 2021-10-28

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Data Execution Prevention (Robo-FTP 3.8.x and previous)

Tags: Robo-FTP

Last Updated: 2020-09-04

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When running from a scheduled task the Robo-FTP window never appears

Tags: Scheduled Task, Robo-FTP

Last Updated: 2021-11-09

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PGPDECRYPT uses too much temporary space on the C: drive

Tags: Robo-FTP, PGP, temp

Last Updated: 2020-09-10

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File/folder open error after moving to a new computer or new version of Robo-FTP

Tags: File/folder open error, new computer, new machine, new version, Robo-FTP

Last Updated: 2021-11-18

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Can Robo-FTP use a SSH key file in PuTTY .ppk format?

Tags: Robo-FTP, SFTP, SSH key, PPK

Last Updated: 2021-01-21

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Robo-FTP is unable to send or receive files when connected to an HTTP or HTTPS server

Tags: Robo-FTP, HTTP, HTTPS, 401, 403

Last Updated: 2020-09-11

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Using the EMAIL command with Gmail

Tags: Robo-FTP, email, SMTP

Last Updated: 2020-09-14

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Using Robo-FTP behind a NAT router firewall

Tags: NAT, router, Firewall, Robo-FTP, FTPS

Last Updated: 2021-01-04

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DOSCMD and mapping a network drive

Tags: Robo-FTP, DOSCMD, network, shares

Last Updated: 2020-12-24

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Unable to Activate or Remove license while multiple instances are running

Tags: Robo-FTP, Robo-FTP-Server, license, instances

Last Updated: 2020-12-11

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Messages about log4cxx written to standard output when launching Robo-FTP (Robo-FTP Server 3.3 / Robo-FTP 3.9 and older)

Tags: Robo-FTP, log4cxx

Last Updated: 2020-12-14

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FTPCD command fails on SFTP connection to Kronos server

Tags: Robo-FTP, FTPCD, 1157

Last Updated: 2021-11-23

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Starting new instances of Robo-FTP in service session fails

Tags: Robo-FTP, Service, RoboDaemonFTP

Last Updated: 2021-01-05

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What does "SSL protocol error" mean when connecting to an FTPS server?

Tags: Robo-FTP, SSL, protocol error, 60000

Last Updated: 2021-01-06

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Host refused connection. [1150]

Tags: Robo-FTP

Last Updated: 2021-01-05

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Connection attempt times out in 21 seconds regardless of the /timeout option.

Tags: Robo-FTP, timeout, FTPLOGON

Last Updated: 2021-01-22

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How to revoke trust for a previously trusted SSH server key.

Tags: SSH, SFTP, Robo-FTP

Last Updated: 2021-01-18

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System.Configuration.ConfigurationErrorsException: Configuration system failed to initialize

Tags: Robo-FTP, Robo-FTP Server

Last Updated: 2021-03-19

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Robo-FTP instances hang when run non-interactively as service or from a scheduler (Robo-FTP 3.9 and earlier)

Tags: Robo-FTP, Service, scheduler, hang

Last Updated: 2021-03-15

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Installer will not run

Tags: Robo-FTP, Robo-FTP Server, Installation

Last Updated: 2021-11-02

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How Robo-FTP encrypts and stores passwords (Robo-FTP 3.10.x and later)

Tags: Robo-FTP, Configuration, passwords, Encryption

Last Updated: 2021-11-04

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Unknown Error. [1] [1] when trying to run batch file with DOSCMD

Tags: Robo-FTP, DOSCMD

Last Updated: 2021-11-05

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Robo-FTP has lost configuration information including managed sites

Tags: Robo-FTP, Configurator

Last Updated: 2021-11-12

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Filename character and size limits

Tags: Robo-FTP, Robo-FTP Server, PATH, Filename, Characters

Last Updated: 2021-03-19

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How to call PowerShell from a Robo-FTP script

Tags: PowerShell, EXEC, Robo-FTP

Last Updated: 2020-12-18

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Server is changing its SSL certificate or SSH host key

Tags: Robo-FTP, FTPS, SFTP, Certificate, server certificate, SSH host key

Last Updated: 2021-01-22

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How to use TLS 1.2 with Robo-FTP

Tags: TLS, Robo-FTP

Last Updated: 2021-03-11

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Robo-FTP shows it has an evaluation license even though the software is fully activated

Tags: Robo-FTP, EVAL, config.xml

Last Updated: 2021-11-12

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How do incompatibilities get introduced from one release to another?

Tags: Robo-FTP

Last Updated: 2021-11-12

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Software loses activation when rebooting and/or moving virtual server to new physical hardware

Tags: activation, virtual, Robo-FTP, Robo-FTP Server

Last Updated: 2021-10-01

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Managing disk space used by the Robo-FTP Enterprise Framework

Tags: Robo-FTP, framework, Logging

Last Updated: 2020-12-08

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The Enterprise Framework retains multiple copies of each file

Tags: Robo-FTP, framework

Last Updated: 2020-12-08

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The Configurator is not giving an option to choose to configure settings for Current User or System

Tags: Robo-FTP, Configuration

Last Updated: 2021-06-18

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How to retrieve logs for a run of a job in Robo-FTP Enterprise Framework

Tags: Robo-FTP, framework, Technical Support

Last Updated: 2021-08-02

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