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Knowledge Base

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The SENDFILE /ifnewer does not seem to be looking at the time stamp correctly.

Tags: Sending Files, Robo-FTP Server, Robo-FTP

Last Updated: 2021-03-29

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How do I activate my Robo-FTP Server license manually?

Tags: Robo-FTP Server, activation

Last Updated: 2019-11-01

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Does Robo-FTP Server Support Public Key Authentication?

Tags: Robo-FTP Server, SFTP, SSH, Public Key Authentication, OpenSSH

Last Updated: 2020-08-19

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Configuring a Robo-FTP Server user account to log in with an SSH public key instead of a password.

Tags: SSH, Robo-FTP Server, Public Key Authentication

Last Updated: 2021-01-05

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What are Server Event Scripts?

Tags: Robo-FTP Server, Server Event Scripts

Last Updated: 2020-09-09

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What sort of things are Server Event Scripts used for?

Tags: Robo-FTP Server, Server Event Scripts

Last Updated: 2020-09-10

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What are virtual folders?

Tags: Robo-FTP Server

Last Updated: 2019-10-31

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My users cannot connect to my server. What steps should I take?

Tags: Robo-FTP Server

Last Updated: 2021-03-29

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Under SSL Options, I can select three different options for using SSL. One of these is "typical usage." What does this mean? (Robo-FTP Server 3.1.x and earlier)

Tags: Robo-FTP Server, SSL

Last Updated: 2019-10-31

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None of my users can connect to my server. I have verified that the server is on and accepting connections.

Tags: Robo-FTP Server

Last Updated: 2021-03-29

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Evaluation version displays "Command inoperative -- program license not activated. [2000]"

Tags: Robo-FTP, Evaluation, Robo-FTP Server

Last Updated: 2020-09-03

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How does the script writing service work?

Tags: Professional Services, Robo-FTP, Robo-FTP Server

Last Updated: 2021-03-30

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What is the procedure for transfering my license from one PC to another?

Tags: activation, Robo-FTP, Robo-FTP Server, reinstall, reactivate

Last Updated: 2019-10-29

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Is Robo-FTP or Robo-FTP Server available for Apple Macintosh?

Tags: Robo-FTP, Apple Macintosh, Robo-FTP Server

Last Updated: 2021-03-15

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Can I extend my 30-day evaluation period for Robo-FTP Server? (v3.1)

Tags: Evaluation, Robo-FTP Server, activation

Last Updated: 2019-11-26

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Built-in variables used by Server Event Scripts (Robo-FTP Server 3.2.x and earlier)

Tags: Robo-FTP Server, Server Event Scripts

Last Updated: 2020-12-11

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How to upgrade to Robo-FTP Server v3.2.x

Tags: Robo-FTP Server, Upgrade

Last Updated: 2019-11-22

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How to generate CSR (certificate signing request) with Robo-FTP Server

Tags: Robo-FTP Server, CSR, SSL, FTPS

Last Updated: 2020-12-18

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Robo-FTP Server fails to show directory listing when home directory is a network share

Tags: Robo-FTP Server, permissions

Last Updated: 2020-09-09

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Hosting a read-only folder with Robo-FTP Server

Tags: Robo-FTP Server, permissions, read-only

Last Updated: 2020-12-11

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Folder and Virtual Folder permissions in Robo-FTP Server

Tags: Robo-FTP Server, folder permissions, virtual folder permissions, permission

Last Updated: 2020-12-11

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Are Robo-FTP Server accounts able to access files or folders above the "root" folder?

Tags: Robo-FTP Server, folder permissions, virtual folder permissions, permission

Last Updated: 2020-12-14

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How can I send a copy of Robo-FTP Server's public SSH key to my SFTP users?

Tags: Robo-FTP Server, SFTP, SSH, Public Key Authentication, OpenSSH

Last Updated: 2020-08-20

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Problem: Robo-FTP Server stopped launching Server Event Scripts

Tags: Robo-FTP Server, Server Event Scripts

Last Updated: 2020-12-14

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Error: Cannot load another instance of Robo-FTP Server

Tags: Robo-FTP Server, Server Console

Last Updated: 2020-12-18

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Robo-FTP Server: version number in Server Console does not match Robo-FTPServer.exe

Tags: Robo-FTP Server, Server Console, version

Last Updated: 2020-12-18

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FTP Supports Clear Text Authentication vulnerability reported on PCI compliance test

Tags: Robo-FTP Server, Clear Text, PCI

Last Updated: 2021-01-06

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Change Directory event is not triggered for SFTP connections

Tags: Robo-FTP Server

Last Updated: 2021-01-06

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Robo-FTP Server Console will not function properly until Robo-FTP Server is running as a windows service

Tags: Robo-FTP Server

Last Updated: 2021-01-18

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System.Configuration.ConfigurationErrorsException: Configuration system failed to initialize

Tags: Robo-FTP, Robo-FTP Server

Last Updated: 2021-03-19

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How to create Robo-FTP Server's users programmatically

Tags: Robo-FTP Server, COM, Configuration, Server Console

Last Updated: 2021-01-22

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FileZilla returns "The first key-exchange algorithm supported by the server is diffie-hellman-group1-sha1, which is no longer secure. Aborting connection." (Robo-FTP Server 3.3.7 and earlier)

Tags: Robo-FTP Server, SFTP, SSH

Last Updated: 2021-03-11

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Installer will not run

Tags: Robo-FTP, Robo-FTP Server, Installation

Last Updated: 2019-10-31

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Filename character and size limits

Tags: Robo-FTP, Robo-FTP Server, PATH, Filename, Characters

Last Updated: 2021-03-19

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Software loses activation when rebooting and/or moving virtual server to new physical hardware

Tags: activation, virtual, Robo-FTP, Robo-FTP Server

Last Updated: 2020-09-01

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Can I extend my 30-day evaluation period for Robo-FTP Client and Robo-FTP Server?

Tags: Evaluation, Robo-FTP, activation, extension, Robo-FTP Server

Last Updated: 2020-12-23

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