Robo-FTP Server

Frequently Asked Questions

The FAQ list is a great starting point for basic questions about what you can do with Robo-FTP.

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Getting Started

Browse these tutorials and sample scripts to get up and running with Robo-FTP in minutes.

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Contact Technical Support

If you can't find the answers you need online, get in touch with our Technical Support staff.

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Professional Services

Need more than basic technical support? Our Professional Services team can help you deploy a complete solution.

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How does the script writing service work?

The service is billed by the hour at $150/hr with a two hour minimum. Most of the time we can write customer scripts within this minimum period. What we need is a detailed description of what you want the script to do.

For example, we typically need the following information:

The development time can be reduced if we are able to connect directly with your FTP site by way of the Internet during testing. This is not essential but if such access is not possible, you will be required to test the script(s) and supply us with the necessary feedback to debug it. If your response is not timely, this can add to the time we spend and hence the final cost.

Ideally you should also prepare a flowchart or write some pseudo-code describing exactly the steps you want the script to perform. Once we have this information in hand, we will size the job and get back to you with an estimate for the script writing fee.

If you wish to proceed, someone will contact you by telephone to obtain payment for the script writing service and for the appropriate number of Robo-FTP licenses you wish to purchase.

See also:

Creating a Requirements Document

Professional Services

Technical Support vs Professional Services

Article last updated: 2016-10-04

Tags: Professional Services, Robo-FTP, Robo-FTP Server

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