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Frequently Asked Questions

The FAQ list is a great starting point for basic questions about what you can do with Robo-FTP.

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Getting Started

Browse these tutorials and sample scripts to get up and running with Robo-FTP in minutes.

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Contact Technical Support

If you can't find the answers you need online, get in touch with our Technical Support staff.

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Professional Services

Need more than basic technical support? Our Professional Services team can help you deploy a complete solution.

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Enter search queries below or use the tag links to the right to browse the knowledge base by category (Show All Tags).

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The self-extracting Robo-FTP installation program actually launches another program instead.

Tags: Robo-FTP, Installation, Robo-FTP Server

Last Updated: 2007-06-22

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When I use the service installer, it always reports a successful installation, even if the service does not start.

Tags: Installation, Robo-FTP, Service Installer, Services

Last Updated: 2007-06-24

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I just attempted to install Robo-FTP v2.1 on a Windows NT 4 server and I receive an error message. What is wrong?

Tags: Installation, Robo-FTP

Last Updated: 2007-06-24

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I'm seeing a "library not registered" error. What can I do about this?

Tags: Installation, Robo-FTP

Last Updated: 2007-06-24

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Robo-FTP's license activation suddenly disappeared from my PC. What happened?

Tags: activation, Robo-FTP, Installation

Last Updated: 2007-06-24

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How do I find my site code?

Tags: Installation, activation, Robo-FTP

Last Updated: 2007-06-24

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Online activation in v2.x fails for me. How can I activate my license manually?

Tags: activation, Installation, Robo-FTP, Evaluation

Last Updated: 2008-11-04

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Please describe the Robo-FTP authorization process.

Tags: Robo-FTP, Installation, activation, Download

Last Updated: 2009-01-15

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What does a "SSH/SSL components not installed" error mean?

Tags: SSH, Robo-FTP, SSL, Installation

Last Updated: 2007-06-24

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Activating a license

Tags: activation, Installation, licensing

Last Updated: 2009-05-16

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How can I distribute Robo-FTP to multiple PCs without running the installer?

Tags: Installation, OEM

Last Updated: 2008-02-04

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