activation
Installation
PGP
Robo-FTP
Robo-FTP Server

Frequently Asked Questions

The FAQ list is a great starting point for basic questions about what you can do with Robo-FTP.

Orange_arrowOrange_arrow Browse the FAQ list now

Getting Started

Browse these tutorials and sample scripts to get up and running with Robo-FTP in minutes.

Orange_arrowOrange_arrow Browse tutorials and samples now

Contact Technical Support

If you can't find the answers you need online, get in touch with our Technical Support staff.

Orange_arrowOrange_arrow Contact Technical Support now

Professional Services

Need more than basic technical support? Our Professional Services team can help you deploy a complete solution.

Orange_arrowOrange_arrow Contact Professional Services now

Enter search queries below or use the tag links to the right to browse the knowledge base by category (Show All Tags).


When I export my settings from an old machine and import them to a new machine running Robo-FTP, my saved sites are there but the passwords are not (Robo-FTP 3.6.x and earlier)

This is a known issue which was resolved in version 3.6.8.

To work around this issue, you will first need to install Robo-FTP 3.6.8 on the old machine (it should upgrade the older version in place). Next, run Robo-FTP.exe and go to FileExport Settings. Check the 'Save Passwords' box. You should now be able to export your settings and import them to the new machine.

IMPORTANT: These instructions only apply to upgrading to Robo-FTP 3.6.8 through 3.6.17.

If you are upgrading to a newer version of Robo-FTP, please follow the upgrade instructions in the migration guide for that version of Robo-FTP. It will include specific instructions for how to migrate settings to the newer version (both in place on the same machine and also when moving between machines).

Article last updated: 2016-12-13

Tags: Robo-FTP, settings, new computer, new machine

Home | Solutions | Professional Services | Technical Support | Download | Company | Contact Us | Partners | Site Map | Terms of Service | Privacy Policy |