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When I export my settings from an old machine and import them to a new machine running Robo-FTP, my saved sites are there but the passwords are not (Robo-FTP 3.6.x and earlier)

This is a known issue which was resolved in version 3.6.8.

To work around this issue, you will first need to install Robo-FTP 3.6.8 on the old machine (it should upgrade the older version in place). Next, run Robo-FTP.exe and go to FileExport Settings. Check the 'Save Passwords' box. You should now be able to export your settings and import them to the new machine.

IMPORTANT: These instructions only apply to upgrading to Robo-FTP 3.6.8 through 3.6.17.

If you are upgrading to a newer version of Robo-FTP, please follow the upgrade instructions in the migration guide for that version of Robo-FTP. It will include specific instructions for how to migrate settings to the newer version (both in place on the same machine and also when moving between machines).

Article last updated: 2016-12-13

Tags: Robo-FTP, settings, new computer, new machine

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