Call now to talk to an automation expert — (512) 345-2211

Knowledge Base

Enter search queries below or use the tag links to the right to browse the knowledge base by category (Show All Tags).

When connecting through a firewall and over a VPN, the proxy parameters for FTPLOGON are added but do not work. What should I try?

The following example from a Robo-FTP user describes a proxy server problem and the steps taken to solve it.

This is the scenario:

Firewall IP Address = 55.555.5.55
Firewall User Name = jld12344@
Firewall Password = G0344hj7
Remote Site IP Address =
Remote Site User Name = ANDY
Remote Site Password = T23r45J

It appears that the FTP command connecting to the remote site must use the proxy settings in order to get through the firewall, as in:

FTPLOGON "" /user=ANDY /pw=T23r45J /proxy="55.555.5.55" /proxyuser=jld12344@ /proxypw=G0344hj7

But this does not work. The firewall logon does more than activate a session between the user and the firewall. The following command:

FTPLOGON "55.555.5.55" /user=jld12344@ /pw=G0344hj7

logs on to the firewall ("55.555.5.55"). The user name (jld12344@ causes the firewall to establish a ftp connection with the remote ftp site ( over a VPN.

The problem is that no logon to the directory has been issued. Sending:

FTPLOGON "" /user=ANDY /pw=T23r45J

will result in an FTP connection already established error because a ftp session has already been established with "". The following commands:


will connect to the remote site. Note that one or both of these may return a syntax error or command not recognized error even though they work.

Article last updated: 2016-10-13

Tags: FTPLOGON, Robo-FTP, Proxy Server, Firewall

Need help figuring out where to start?

Our sales staff is available to answer product questions and help you determine if Robo-FTP is a good match for your project.

Call Now: (512) 345-2211