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Robo-FTP Server

Frequently Asked Questions

The FAQ list is a great starting point for basic questions about what you can do with Robo-FTP.

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Getting Started

Browse these tutorials and sample scripts to get up and running with Robo-FTP in minutes.

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Contact Technical Support

If you can't find the answers you need online, get in touch with our Technical Support staff.

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Professional Services

Need more than basic technical support? Our Professional Services team can help you deploy a complete solution.

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Enter search queries below or use the tag links to the right to browse the knowledge base by category (Show All Tags).


Cannot import key: "Key file is not a recognized format or is empty"

Tags: PGP Key, Robo-FTP, IDEA

Last Updated: 2010-07-06

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When encrypting a file, can I use the key ID number to specify which key to use?

Tags: PGP Key, Robo-FTP, PGP, GPG

Last Updated: 2007-06-24

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PGPDECRYPT tells me that the password is missing, but I have already entered it.

Tags: PGP, PGP Key, Robo-FTP

Last Updated: 2007-06-24

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My trading partner sent me a PGP public key created with a package from Cryptic Software. I cannot seem to encrypt a file correctly -- the resulting encrypted file is empty. What gives?

Tags: PGP, PGP Key, Robo-FTP

Last Updated: 2008-07-22

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I want to duplicate my Robo-FTP PGP environment on a second PC. How is this done?

Tags: PGP Key, PGP, Robo-FTP

Last Updated: 2008-05-27

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I get a "*Cannot open PGP keyring file. *File/folder open error. [1003]" error when trying to decrypt a file. What am I doing wrong?

Tags: PGP, PGP Key, Robo-FTP

Last Updated: 2009-04-22

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If we use the PGP feature of Robo-FTP, do we need to set up our customer's FTP server or do we only set up our client side?

Tags: PGP Key, PGP, Robo-FTP

Last Updated: 2007-06-24

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I see the following error message: Decrypt - File decrypted. Can't check signature: public key not found. Was the message actually decrypted?

Tags: PGP Key, PGP, Robo-FTP

Last Updated: 2007-09-27

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