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Robo-FTP
Robo-FTP Server

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Frequently Asked Questions

The FAQ list is a great starting point for basic questions about what you can do with Robo-FTP.

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Getting Started

Browse these tutorials and sample scripts to get up and running with Robo-FTP in minutes.

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Contact Technical Support

If you can't find the answers you need online, get in touch with our Technical Support staff.

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Professional Services

Need more than basic technical support? Our Professional Services team can help you deploy a complete solution.

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Enter search queries below or use the tag links to the right to browse the knowledge base by category (Show All Tags).

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When using the GETSITEFILE command, the FTP server keeps dropping the connection at seemingly random intervals without all files being transferred.

Tags: Robo-FTP, passive mode, Firewall

Last Updated: 2007-06-22

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I am getting a "socket error" when sending email via the SENDMAIL command.

Tags: E-mail, Robo-FTP, Firewall, Socket Error

Last Updated: 2007-06-24

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What ports do I need open on my Firewall?

Tags: Robo-FTP Server, Firewall, SSL, SSH

Last Updated: 2007-06-24

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I cannot log in with my proxy settings.

Tags: FTPLOGON, Robo-FTP, Firewall, Proxy Server

Last Updated: 2007-06-24

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I am getting an invalid option error when I try to use a proxy server with FTPLOGON

Tags: FTPLOGON, Robo-FTP, Firewall, Proxy Server

Last Updated: 2007-06-24

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Need to configure Robo-FTP for connection through a SOCKS4 proxy server. How is that done?

Tags: Configuration, Robo-FTP, Firewall, Proxy Server, Registry

Last Updated: 2008-08-06

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When connecting through a firewall and over a VPN, the proxy parameters for FTPLOGON are added but do not work. What should I try?

Tags: FTPLOGON, Robo-FTP, Proxy Server, Firewall

Last Updated: 2007-06-24

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Are proxy servers supported using Robo-FTP?

Tags: FTPLOGON, Robo-FTP, Firewall, Proxy Server

Last Updated: 2007-06-24

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My users can sent small test files to Robo-FTP Server, but when they sent the larger data files, the connection drops. Why?

Tags: Robo-FTP Server, Firewall

Last Updated: 2007-06-25

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Problems establishing data connection with FTPS

Tags: connection, Configuration, Firewall, FTPLOGON, FTPS

Last Updated: 2009-01-09

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How to accept FTP and SFTP connections without opening the firewall

Tags: DMZ, Firewall

Last Updated: 2011-08-09

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How do I host Robo-FTP Server without allowing incoming connections through our firewall?

Tags: Firewall

Last Updated: 2011-11-10

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