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Frequently Asked Questions

The FAQ list is a great starting point for basic questions about what you can do with Robo-FTP.

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Getting Started

Browse these tutorials and sample scripts to get up and running with Robo-FTP in minutes.

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Contact Technical Support

If you can't find the answers you need online, get in touch with our Technical Support staff.

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Professional Services

Need more than basic technical support? Our Professional Services team can help you deploy a complete solution.

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Enter search queries below or use the tag links to the right to browse the knowledge base by category (Show Top 5 Tags).

When connecting to an SSL server, the following error occurs: "Cannot open Trusted Certificate database".

Tags: SSL, Robo-FTP, Configuration

Last Updated: 2007-06-24

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I'm getting a "Robo-FTP settings corrupted" message when running Robo-FTP. What's wrong?

Tags: Robo-FTP, Configuration, Registry

Last Updated: 2007-06-24

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When I turn logging on in the configurator, it does not take effect.

Tags: Configuration, Trace Log, Robo-FTP, Log Files

Last Updated: 2007-06-24

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Need to configure Robo-FTP for connection through a SOCKS4 proxy server. How is that done?

Tags: Configuration, Robo-FTP, Firewall, Proxy Server, Registry

Last Updated: 2008-08-06

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I need to configure Robo-FTP to restrict the data connection to use the same IP address used for the control connection. What do I do?

Tags: Configuration, Robo-FTP, Registry

Last Updated: 2007-06-24

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When I open the FTP Applet, the window is only partially visible or only the title bar appears, and I cannot restore it to the normal size.

Tags: Robo-FTP, All-User Settings, FTP Applet, Configuration, Registry

Last Updated: 2007-06-24

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How do I use multiple SSH keys?

Tags: SSH, Robo-FTP, Configuration

Last Updated: 2007-06-24

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How do I get rid of the names of the script files in the QuickScript dropdown menu that will not be used?

Tags: Robo-FTP, Configuration

Last Updated: 2007-06-24

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I'm seeing a dialog box asking for information for a Manual Logon. Why is this dialog box appearing?

Tags: FTPLOGON, Robo-FTP, Configuration

Last Updated: 2007-06-24

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How do I use multiple SSL client certificates?

Tags: SSL, Robo-FTP, Configuration, Client Certificate

Last Updated: 2008-01-18

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Problems establishing data connection with FTPS

Tags: connection, Configuration, Firewall, FTPLOGON, FTPS

Last Updated: 2009-01-09

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